Terms of Service

By creating an account, signing in, clicking “I agree” (or a similar control), or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you accept these Terms on behalf of a company or other legal entity (your “Organization”), you represent that you have authority to bind that Organization, and “you” means that Organization. The Service is intended for business use by people who are at least the age of majority in their jurisdiction; it is not directed to consumers or to children.

“Service” means Agnotiq MarginTide Price Checker, including the agent pipeline, dashboards, Action Center, alerts, APIs, and related software and websites we provide.

“Output” means any data, estimate, competitor price, recommendation, alert, score, report, or other result the Service generates or surfaces, including everything produced by the agent pipeline.

“Recommendation” means any suggested pricing action, alert, or “Action Center” proposal presented to you for review. A Recommendation is a suggestion only — never an instruction. Unless you have separately enabled an autonomous write-back feature for your workspace (available on qualifying plans, and only within the guardrails you configure), no price or commercial action is taken on your behalf without your review and approval.

“Customer Data” means the data you or your authorized users submit to or generate through the Service — for example product catalogs, competitor URLs, cost and margin inputs, CSV imports, and pricing policies.

“Subscription” means a paid plan (Basic, Pro, Max, or Enterprise) you select, together with its billing term (e.g., annual) and usage caps.

“BYO Key” means an Anthropic API key that you optionally supply so that agent inference runs under your own Anthropic account and agreement (see §10).

The Service is a competitive-pricing intelligence tool. On a schedule or on demand, an orchestrated pipeline of AI agents performs web research to estimate competitor prices, evaluates them against your Customer Data and policies, and presents Output — including Recommendations and alerts — in a dashboard for your review.

Output is generated by automated systems — including large language models and automated web search — and is provided for your independent evaluation only. It may be incomplete, inaccurate, outdated, biased, mis-attributed, or otherwise unsuitable for your purpose.

• Not professional advice. Output is not legal, financial, accounting, tax, competition/antitrust, or other professional advice, and creates no advisory or fiduciary relationship. Obtain advice from a qualified professional before acting.
• No sole-basis reliance. You must not rely on Output as the sole basis for any pricing, commercial, legal, or financial decision. Independently verify competitor prices and other facts before acting.
• You decide and you act. Every decision to adopt, modify, or ignore a Recommendation — and every resulting price change or commercial action — is made by you, in your sole discretion, and is your responsibility.
• Lawful pricing is on you. You are responsible for ensuring that your pricing decisions comply with all applicable laws and obligations, including competition/antitrust and price-fixing laws, minimum-advertised-price (MAP) and manufacturer policies, consumer-protection and advertising rules, and any contracts with suppliers or marketplaces.

You agree that you are responsible for:

• reviewing and validating all Output before relying on or acting on it;
• the accuracy and lawfulness of the Customer Data and competitor URLs you provide, and your right to provide them;
• configuring the Service appropriately for your business (catalogs, policies, schedules, alert thresholds, and any review or approval steps);
• all activity under your account and workspace, and for the acts and omissions of your authorized users; and
• maintaining the security of your email inbox, which — because the Service uses passwordless magic-link sign-in — is the root credential for your account (see §6).

Sign-in is passwordless: we email you a one-time magic link. We do not store a password for your account, and there is no password reset or recovery code. Your email inbox is therefore the root credential — keep it secure, and notify us promptly at support@agnotiq.com if you suspect unauthorized access.

The Service is multi-tenant and organized into workspaces. Workspace administrators control membership, roles, plan, and configuration, and are responsible for managing their users’ access. You must provide accurate account information and keep it current. You may not share accounts or let unauthorized persons use the Service.

You agree not to, and not to permit anyone to:

• use the Service for any unlawful purpose, or to facilitate price-fixing, bid-rigging, collusion, or other anti-competitive conduct;
• submit data you do not have the right to submit, or that infringes, misappropriates, or violates a third party’s rights;
• probe, scan, overload, or interfere with the Service or its infrastructure, or circumvent usage caps, rate limits, or security controls;
• reverse engineer, decompile, copy, frame, scrape, or create derivative works of the Service, except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, or provide the Service to third parties as a service bureau, or use it to build a competing product; or
• use the Service to violate the terms of any retailer, marketplace, supplier, or third-party site, including their rules on automated access.

We may set and enforce reasonable technical limits (including the usage caps tied to your plan) and may suspend or throttle use that we reasonably believe violates these Terms or threatens the Service or other customers.

The Service relies on third-party providers (for example, AI inference, payments, hosting, email, and messaging) and may retrieve information from third-party websites. We are not responsible for third-party services or sites, and your use of them may be governed by their own terms. The providers we use to operate the Service are described in our Privacy Policy.

Each party may access the other’s confidential information in connection with the Service. Each party agrees to protect the other’s confidential information with reasonable care, to use it only as needed to exercise rights and perform obligations under these Terms, and not to disclose it except to those who need it and are bound by similar obligations, or as required by law. Our handling of personal information is governed additionally by the Privacy Policy.

The Service and all Output are provided “AS IS” and “AS AVAILABLE,” with all faults and without warranty of any kind.

To the maximum extent permitted by law, we disclaim all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. Without limiting the foregoing, we do not warrant that:

• Output (including competitor prices, estimates, scores, and Recommendations) is accurate, complete, current, unbiased, or fit for your purpose;
• the Service will be uninterrupted, secure, timely, or error-free, or that defects will be corrected; or
• use of the Service will achieve any particular margin, revenue, sales, competitive position, or other business result.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; in that case such warranties are limited to the minimum scope and duration permitted by law.

These limitations are a fundamental basis of the bargain and reflect the allocation of risk between you and us; the fees would be materially higher without them.

You will defend, indemnify, and hold harmless Agnotiq and its affiliates, and their officers, directors, employees, and agents, from and against any third-party claims, and any resulting losses, damages, liabilities, costs, and expenses (including reasonable legal fees), arising out of or relating to: (a) your Customer Data or your use of the Service; (b) your pricing or commercial decisions, including any action you take or decline to take based on Output; (c) your violation of these Terms or of applicable law (including competition, consumer-protection, or advertising laws); or (d) your violation of any third party’s rights or of any retailer, marketplace, or supplier terms.

These Terms apply while you use the Service. You may stop using the Service and cancel your Subscription at any time (§9). We may suspend or terminate your access, in whole or in part, if you materially breach these Terms, fail to pay, or use the Service in a way that we reasonably believe is unlawful or harmful; where practicable and lawful we will give notice and an opportunity to cure.

On termination, your right to use the Service ends and we may delete Customer Data in accordance with the Privacy Policy and our retention practices; please export anything you need first. Provisions that by their nature should survive (including §4, §11 through §15, §18, and §19) survive termination.

We may modify, add to, or discontinue features of the Service. We may also update these Terms from time to time. If we make a material change, we will provide notice by a reasonable means (for example, in-product notice, email, or posting an updated version with a new effective date). Changes are effective when posted unless stated otherwise; continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not agree, stop using the Service.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to the next paragraph, the courts located in Toronto, Ontario, Canada have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction and venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@agnotiq.com; we will try to resolve it with you in good faith for at least 30 days. You are responsible for compliance with any local laws that apply to your use of the Service, and the Service may not be used where prohibited by export, sanctions, or other laws.

1. Entire agreement. These Terms and the documents they incorporate are the entire agreement between you and us about the Service and supersede prior agreements on that subject. An Enterprise order form or written agreement signed by us prevails over these Terms to the extent of any conflict.
2. Severability & waiver. If a provision is unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in effect. Our failure to enforce a provision is not a waiver.
3. Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
4. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
5. Notices. We may give notices through the Service or to your account email; you may give us legal notice at legal@agnotiq.com.
6. Relationship. The parties are independent contractors; these Terms create no partnership, agency, or joint venture.

Agnotiq is located in Toronto, Ontario, Canada. For questions about these Terms, contact legal@agnotiq.com. For account or product help, contact support@agnotiq.com. For privacy matters, see our Privacy Policy or email privacy@agnotiq.com.